Q & A with Erica Eaton, PA-C

Discussing the unique services offered at the Surprise location of Phoenix Family Medical Clinic at 16928 W Bell Road, Suite 701, Surprise AZ 85374.

Q: Can you tell us a little about the background of the providers and your staff at the Surprise location?

A: We have three providers currently at the Surprise Location. Dr. James Evans supervises the location and is available for consults as needed. Dr Patricia Beck is a naturopathic doctor with a background in Physical Therapy as well. We are looking forward to having her with us as she is already in high demand for her naturopathic skills. The advantage of having her here is that you can be seen by a Naturopath but will be billed through your insurance. It is the best of both worlds. She is will be at the clinic on Fridays and Saturdays starting in November. I am Erica Eaton and I am a Physician Assistant. I have been in Family Practice for the over two years but have also worked in Internal Medicine, Pediatrics, Long Term Care and Skilled Nursing Facilities. I am at the clinic Monday through Thursday. We currently have two Medical Assistants, Patssy and Venis, who are the actual ones that keep this office running.

Q: How would you describe your approach to patients?

A: My approach to patients is pretty laid back. I know a lot of people do not like going to the doctor so I want to make sure that people feel comfortable when they are in our office. If they are able to feel comfortable, then I can take better care of the patient. I am also a big proponent of the patient being a participant in their health care decisions, so any plan that is formulated involves patient input as well.

Q: Do you offer services targeted at Women's health in Surprise?

A: We do have full services for Women including Well Woman Exams, as well as addressing any female issues including paps, breast and pelvic exams, hormone testing and hormone replacement.

Q: Do you offer services targeted to men's health in Surprise?

A: We also offer services for Men including annual physicals, as well as addressing any male issues including hormone testing and hormone replacement.

Q: Tell us more about the Surprise location of Phoenix Family Medical Clinic. How are you different from other clinics in the area?

A: We are a full service Family Medicine practice that accepts a wide range of insurances as well as offers a discount program for people who do not have any insurance. The discount program includes discounted office visits as well as discounted labs and imaging. We are currently accepting new patients by appointment or walk-in. We also offer bilingual services. We do all our blood draws in office for the convenience of our patients.

Q: Does the Surprise clinic offer services to Internal Medicine patients?

A: We are able to take care of Internal Medicine patients also due to the background of our supervising physician and other providers. Dr. James Evans, MD is a Board Certified Physician in Internal Medicine.

Q: Does the Surprise clinic see kids? Do you participate in the Vaccines for Children program?

A: We are able to see kids at this location. That is one of my favorite parts of the day when I get to see a kid, especially if they are scared of coming to the doctor. It is a chance to help them see that it can be not necessarily fun but at least not frightening. We do participate in the Vaccines for Children program too so we are able to keep children up to date on their vaccinations.

Q: What does the Phoenix Family Medical Clinic, Surprise location have in store for the future?

A: We are looking forward to growing and filling a need in this community for health care for all ages. We are planning on being here for the long haul and become a place where we treat the whole family. We are planning to offer Allergy Treatment in our office soon. Along with that we will offer Pulmonary function and hemoglobin testing soon.